Quick Support / FAQs

To check your monthly bandwidth usage, you can do so by going to usage.kos.net.

Kingston Online Services has a local number in Kingston and Belleville. 

Kingston: 613.547.3005

Belleville: 613.969.1435

Please note: Adding 1 to the beginning of the phone numbers, may result in long distance charges.

A gigabyte is approximately 1,000 megabytes.

Each of these activities represents approximately 1 gigabyte of usage: 

• View 26,000 Web pages OR
• Send 105,000 e-mails OR
• Attach over 2,000 Microsoft Word documents (of about 10 pages each) OR
• Receive up to 500 digital photos OR
• Download more than 200 songs OR
• Stream 18 hours of music from the Web OR
• Download 1.5 movies (or 2/3 of a movie in high definition) OR
• Play games online for 240 hours (or 10 days) OR
• Stream 1 hour of Netfiix Standard Definition Video