Closing early Saturday December 9th

Our offices will be closing early this Saturday (December 9th) for a staff function.

The Belleville office will be open until Noon.

The Kingston office will be open until 1pm.

Technical support will be available until 1:30.

Holiday Hours

Kingston Online Services will have the following hours over this holiday season.

December 24th – Noon – 4pm

December 25th – CLOSED

December 26th – CLOSED

December 27th – Regular business hours

December 28th – Regular business hours

December 29th – Regular business hours

December 30th – Regular business hours

December 31st – Noon – 4pm

January 1st – CLOSED

January 2nd – Regular business hours

Best wishes for a wonderful Holiday Season and a very Happy New Year!

Fiber To The Home (FTTH)

KOS will have access to, and will offer Internet services with, Fiber To The Home (FTTH) products that will be available in selected areas in Canada, mostly cities. This will be done in partnership with incumbents which have fiber deployments, as well as potential fiber builds that KOS has been planning for some time.

While for most people, fiber does not offer any advantages over cable Internet or other delivery methods (and has one major disadvantage of higher cost), many KOS customers would take advantage of some higher-bandwidth services which could be exclusive to fiber infrastructure in the future, without giving up the personal support and stable company that they are familiar with.

Bell Canada was the last holdout in providing third-party access to both available and future fiber infrastructure, stating that Bell were funding their fiber networks out of capital earnings and should not have to offer third-party access to it. KOS and the CRTC strongly disagreed, citing the government-provided grants, tax allowances, phase-II costing provisions, access to crown land, exclusive right-of-ways and other publicly-funded advantages that Bell Canada makes use of. These historically-mandated advantages and funds are not available to other providers which may wish to compete within a given region.

KOS applauds the Canadian government’s understanding and action on ensuring that there is competition in the Internet marketplace where fiber is deployed. KOS was one of many independent Internet Service Providers which helped the CRTC to make the right decision.

The CRTC’s announcement can be found here:

CRTC Decision on Third-Party Access to Incumbent Fiber

Unlimited Packages Now Available

Enjoy unlimited data on our Cable and DSL services.